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Privacy policy

Data controller

CS Leisure nv, established at Beyntellus 20, 2360 Oud-Turnhout, Belgium, is responsible for the processing of personal data as set out in this privacy statement.

Contact details

Website: http://www.csleisure.com

Address: Beyntellus 20, 2360 Oud-Turnhout, Belgium

Phone: +32 14 40 50 50

Thomas Deroy is the Data Protection Officer of CS Leisure nv. He can be reached at info@csleisure.com.

Personal data that we process

CS Leisure nv processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • VAT number (if applicable)
  • Email address
  • IP Address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian.

However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities, in order to prevent data about children being collected without parental consent.

If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@csleisure.com. We will then delete this information.

For what purpose and on what basis we process personal data

CS Leisure nv processes your personal data for the following purposes:

  • To be able to call or email you if this is necessary to carry out our services
  • To deliver goods and services to you

Automated decision-making

CS Leisure nv does not take decisions based on automated processing that could have (significant) consequences for individuals.

How long we keep personal data

CS Leisure nv does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

We do not keep personal data in our customer file longer than necessary for the purposes for which it was collected, taking legal retention periods into account.

Sharing personal data with third parties

CS Leisure nv only provides personal data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

CS Leisure nv only uses technical and functional cookies and analytical cookies that do not infringe your privacy.

A cookie is a small text file that is stored on your computer, tablet or smartphone on your first visit to this website. These cookies are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also help us to optimise the website.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings.

Viewing, amending or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by CS Leisure nv. You also have the right to data portability.

You can send a request for access, correction, deletion, data transfer or withdrawal of your consent to info@csleisure.com.

To be sure that the request was made by you, we ask you to enclose a copy of your identity document. In this copy, please black out your passport photo, MRZ, passport number and citizen service number (BSN) to protect your privacy.

We respond as quickly as possible, but no later than within four weeks. In addition, you have the right to lodge a complaint with the national supervisory authority, the Data Protection Authority, via:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

CS Leisure nv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or write to info@csleisure.com.